Service

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Success Story: Processing Payroll A customer called first thing on a Monday morning to place a service call on their Printek FP4503. This printer is a crucial piece of hardware for their Human Resources department. It is used every other Wednesday to process payroll for the entire company. This particular customer relies on General Data to keep this printer, as well as the other printers in their facility, up and running to...
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Quality, durability and performance – all the things you need for reliable, worry-free printing with your office inkjet printers, laser printers and copiers. What is a remanufactured cartridge? Black Rhino remanufactured supplies are anything but your typical "drill and fill" compatible ink and toner. Remanufactured cartridges have been recycled and reprocessed from an original equipment manufacturer (...
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Does your business use thermal label printers, laser printers, line printers or dot-matrix printers?  Odds are you can’t afford to have it break down and out of commission.  Even greater odds are you don’t have the time to ship it in for repair.  Don’t let your broken printer hold back your business operations. If you find yourself in a situation where you don’t have a service contract for your printer and you don’t have a...
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Did you know? Each discarded toner cartridge adds approximately 3 pounds of unnecessary waste to our landfills. It will take nearly 1,000 years to decompose each cartridge. It is estimated that 100 million laser printer cartridges and 400 million inkjet printer cartridges are produced each year. Maybe it’s time to start thinking about recycling. At General Data, we can help you limit your impact on our fragile environment...
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General Data’s Service Division is known for solving even the most urgent printer problems.  When it comes to your business operations, it is our mission to decrease your printer downtime by providing reliable, responsive and expert repair services. Take the following example. An IT Director for a diagnostics laboratory contacted General Data’s Service Division in a panic because their Zebra 105SL thermal printer was not...
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Why Are Your Inks and Toners Cutting You Short? Discover the reason why ink and toner cartridges never yield their stated volumes. Cartridge yield is the estimated amount of pages that will be printed per cartridge.  For example, to receive the stated 10,000 copies per cartridge, one must apply an average of 5% toner to a letter-sized paper approximately 10,000 times.  If your company prints an average of 20% toner coverage...
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General Data has partnered with Zebra OneCare to bring you the next level in support services. The new Zebra OneCare Support Services replaces their previous enterprise support services, which includes: Motorola's Service from the Start, Service Center, Advanced Exchange, Primary, Bronze and Gold support for mobile computers, data capture, and wireless products. That's a fancy way of...
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5 Signs That It's Time To Replace Your Label Printer It’s not always as blatantly obvious as a blinking red light that hasn’t shut off for 3 months. Sometimes there are more subtle signs that notify you it’s time to replace your label printer.  It’s important to be aware of these indicators to avoid a headache later – like when your mission critical printer completely kicks the bucket. Here are 5 signs that it’s time to...
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Top 5 Reasons You Should Have a Service Agreement General Data is a nationally-recognized provider of complete equipment service and printer fleet management programs for companies of all sizes.  Our status as a single-source provider for all aspects of equipment service means that you can choose the right mix of service programs, products and options that are right for your business. With General Data Service, you’re better...
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Buy Smarter | Lower Your Printing Costs It seems as though printers are programmed to run out of ink or toner at the worst possible time.  You are in a hurry to print handouts for an important presentation, you run over to the printer only to find out the cartridge is empty.  Wouldn’t it be nice if your printer cartridge would last just a little longer?  Then you get online to order your toner and they all look the same but...

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