I am a Warehouse Manager, and my warehouse is the center of the universe.
Nothing comes in or goes out of this facility without passing through my warehouse. If I can’t keep our customers happy by fulfilling and shipping orders when and where they are needed, they quickly become ex-customers and my company suffers.
Some people think warehouses and distribution centers are all the same – they’re not. They are as unique as the products they move and the customers they serve. And so as my warehouse is unique, so are my needs.
For me, information and visibility is key. I need timely, accurate and up-to-date information on orders, shipments, inventory levels, what’s coming in and what’s going out. The better information I have, the better decisions I can make.
We store and move all kinds of goods here. Some do not require special handling and storage, but many others do. For example, I need to be able to move and track products in and out of cold storage reliably, with complete visibility, and without missing a beat.
Worker productivity – because in my world, mistakes cost money. I need to give my people the ability to pick and pull orders, ship and receive goods, and move materials throughout my warehouse quickly, efficiently and with zero mistakes.