Thermo Fisher Service Request

Welcome Thermo Fisher Service Customer!

This page is for Thermo Fisher facilities to place service calls with General Data online.

You will need a valid username and password to log in and place service calls.

In order to place a service call using this page, you must:

  1. Be an approved Thermo Fisher facility, AND
  2. Have a General Data service account with a username and password.

IMPORTANT

Depending on the type of equipment that you intend to have serviced, you MUST login to the correct area to place your service call. Placing your service call in the wrong area will cause delays in processing and turnaround time.

Choose Where To Place Your Service Call

TO PLACE A SERVICE CALL FOR:

- Laser Barcode Scanners -

- Mobile Computers -

- Data Terminals -

CLICK THE BUTTON BELOW

Scanner / Mobile Computer
Service Request

TO PLACE A SERVICE CALL FOR:

- Barcode Label Printers -

- Barcode Label Printers -

- Barcode Label Printers -

CLICK THE BUTTON BELOW

Barcode Label Printer
Service Request

Questions?

Call us at 1-800-245-5029 ext. 3020