Support & Resources

Equipment And Printer Support, Maintenance & Repair

General Data provides reliable repair and maintenance service for all types of business printers and data capture equipment, including laser and label printers, barcode scanners and mobile computers.

If you have an existing maintenance contract with General Data:

You can open a service ticket in one of the following ways:

If you do not have a maintenance contract:

We have a variety of different service options to fit your needs. To get started:

Warranty Registration

Register your warranty here for your General Data equipment, software or instrumentation.

You can register your warranty one of the following ways:

Software Support

General Data offers technical support and other resources for all of our software products and custom-developed applications. If you're having issues, we've got answers.

If you have an existing software support agreement with General Data:

You can open a support case in one of the following ways:

If you do not have a software support agreement:

We offer software support options only for software purchased through General Data. To get started:

To Re-Order Printer Supplies

Don't know who your General Data sales associate is?

All printer supplies can also be ordered online at our General Data Store

New Customers

You can access documents such as our New Customer Application, Credit Card Authorization Form, and Sales Tax Exemption Form here >

Spec Sheets And Other Technical Documents

Our Knowledge Base is where you go to search our complete library of documents, including:

  • Product brochures
  • Material Spec Sheets
  • SDS sheets
  • Operator Manuals

Go to the Knowledge Base >

General Questions

For general information requests: