Companies that rely on printing, barcode scanning, and data collection systems know that downtime is more than an inconvenience—it’s a direct hit to productivity, accuracy, and customer satisfaction. In fast-moving environments, service can’t be reactive or fragmented. It needs to be comprehensive, flexible, and built around your operation.
General Data is a nationally recognized single-source provider for equipment service and printer fleet management. Our Service division delivers scalable programs designed to reduce maintenance costs, improve uptime, and keep equipment performing at peak efficiency—whether you manage one printer or an enterprise-wide fleet.
Our service capabilities cover the full lifecycle of your equipment. We provide expert service for thermal barcode and color label printers, print & apply systems, office and MFP (Multi-Function Printers) printers, barcode scanners, mobile computers, and more. With nationwide on-site and depot repair options, factory-certified technicians, preventive maintenance programs, and flexible service contracts, we help eliminate unexpected breakdowns and extend equipment life.
Beyond repair, our Managed Print Solutions simplify how printing is supported and supplied. By centralizing service, supplies, and maintenance under one program, organizations gain better visibility into usage, lower total print costs, and improved operational efficiency—without adding internal workload.
New: Device Management & Reporting
General Data has expanded its Service portfolio to include Device Management and Reporting through our partnership with 42Gears. This addition allows organizations to remotely monitor, secure, and manage connected devices—including printers, scanners, mobile computers, tablets, laptops, and IoT devices—from a single platform. With real-time reporting, advanced security controls, remote support tools, and AI-driven insights, Device Management helps reduce risk, improve compliance, and support today’s increasingly mobile workforce.
When service, print management, and device visibility work together, organizations gain control—not just over equipment, but over costs, uptime, and performance. That’s the advantage of working with a single, trusted service partner.